Summary of Qualifications

Director level MIS/IT professional and US Army veteran with 14 years corporate experience performing the typical functions of senior management. Hold top industry certifications for Project Management (PMP) and Business Intelligence (CBIP). Strong leader with bias including Contingency and Business Continuity planning, and the establishment of a strong, cohesive IT vision, direction and strategy. Four full commercial ERP (Enterprise Resource Planning) implementations and 12 years in-house support experience. Built two (2) IT departments completely from scratch.

Work Experience

Technical Services Manager 11/07 – 08/09

US Script, Inc., Fresno, CA

Healthcare Industry (PBM)

· Architected and led the redesign of network infrastructure including shifts to enterprise storage, server virtualization, and increased systems redundancy which reduced unplanned system downtime by over 80% in a 24x7 IT service environment with varied SLA responsibilities, HIPAA compliance, Sarbanes-Oxley (SOX) compliance, etc.
· Authored and implemented a new, comprehensive Disaster Recovery (DR) and Business Continuity plan incorporating a remote DR site and procedures for automated and semi-automated failover, recovery, and continued operations.
· Reduced annual per-page printing and printer maintenance costs 50% company-wide by reevaluating and renegotiating service provider contracts.

Manager, Information Systems & Technology 01/03 – 09/07

J.S. West and Companies, Modesto, CA

Multiple industries including Retail w/ POS, Manufacturing, and B-to-B

· Led IT growth of over fifty percent (50%) while still reducing MIS overhead by approximately thirty percent (30%) through a series of server and application consolidations, renegotiation of vendor and service provider contracts, and reduced dependency on external consultants.
· Supported 4 highly specialized ERP systems (“RCCBI” – later replaced by “ADDS”, “Chilson’s”, “GERS”, and “Activant”)
· Co-led the implementation of a new ERP system from Advanced Digital Data Systems (ADDS) to replace the existing RCCBI system for the propane division.

Director, Information Systems & Technology 10/98 – 08/02

B&H Manufacturing (manufacturing), Ceres, CA

Manufacturing – capital equipment engineered-to-order with international sales and offices

· Corporate department head of IT, w/ full P&L responsibility. Part of corporate senior management team.
· Managed additional teams and the duties/titles of Director of Manufacturing Quality Assurance, and Director of Production Control & Scheduling.
· Project Manager and corporate champion for “re-implementing” Made2Manage ERP which led to further IT initiatives that reduced plant inventory levels 70 percent, COGS 10 percent, and manufacturing lead times 20 percent by promoting a JIT (Just-In-Time) production environment.
· Reduced IS/IT department expenditures 30 percent and total telecom costs over 40 percent via standardization and consolidation of hardware/software, and renegotiation of contracts.
· Built IS/IT department from the ground up; initiated the corporate wellness program and chaired the wellness committee.

Manager, Information Systems & Technology 09/95 – 10/98

The Western Tar Products Corporation (manufacturing), Terre Haute, IN

Multiple industries including Railroad, Oil Refining, and Automotive Parts

· Corporate department head of IT, w/ full P&L responsibility. Part of corporate senior management team.
· Reduced corporate communications costs by 30 percent. Engineered and implemented corporate WAN (Wide Area Network) and integrated telephony system.
· Co-authored new corporate personnel development & training program.
· Corporate lead implementing new Made2Manage ERP software at two companies (three plant sites).

U. S. Army - Military Intelligence Corps 1984 – 1994

Signals Intelligence (SIGINT) NCO and linguist in Czech and Russian

· Squad leader and Platoon Sergeant in a tactical unit with 5 years spent in Germany.
· Supervisor (battalion level) of Plans & Operations (S3-OPSNCO). Wrote battalion contingency plans, senior NCO with “advance party” to Saudi Arabia to coordinate arrival and care of battalion.
· Controlled logistics, supply, communications and maintenance for 20 deployed SIGINT teams in combat (Desert Storm). Led team in combat operations.
· Held Top Secret security clearance for compartmented information (TS/SCI) for 10 years

Education & Miscellany

Education:
· Master’s Certificate in Organizational Leadership, Villanova University, 2004
· Master’s Certificate in IS/IT Project Management, Villanova University, 2004
· BS (Liberal Arts – business mgmt & computer sci.), University of the State of New York (Excelsior College), July 1995

Professional Certifications:
· PMP – Project Management Professional (cert # 191412)
· CCP – Certified Computing Professional (cert# 240062)
· I.S.P. – Information Systems Professional of Canada (cert# 3980)
· CBIP – Certified Business Intelligence Professional (cert# 240062 – same as CCP)
· ITIL (Foundation) certification

Technical Certifications:
· CompTIA:   A+    (all CompTIA certifications use same number: COMP001000128486)
· CompTIA:   Network+
· CompTIA:   Security+
· CompTIA:   i-Net+
Professional Memberships & Affiliations:
· IAMOT - International Association for Management Of Technology
· CIPS - Canadian Information Processing Society
· PMI - Project Management Institute

Miscellaneous:
· Trained in QRPD (Quality Rapid Product Development), 2002
· Trained in TQM and Continuous Improvement via professional military schools over 10 year period

· MIS “hands-on” experience: Windows, Linux, wireless, VPN, VoIP, Terminal Services, Web servers, Email, Antivirus, Backups, DNS, Active Directory, routers and firewalls, security, strategic planning, contingency planning, training, help desk, technical support.
· Programming languages: Python

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